Privacy Policy
Florkx respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from Florkx.com. By accessing or using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information to operate our website and provide you with a secure and personalized shopping experience.
A. Personal & Contact Information
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Full name
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Email address
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Phone number
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Billing and shipping addresses
B. Order & Payment Information
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Order details and purchase history
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Payment and shipping information
Note: Payments are processed securely by trusted third-party payment providers. Florkx does not store full payment card details.
C. Account Information
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Username and password
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Account preferences and settings
D. Shopping Activity & Preferences
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Products viewed, added to cart, or saved to your wishlist
E. Customer Support Communications
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Information you provide when contacting us, including emails, chats, or support requests
F. Cookies & Usage Data
We use cookies and similar technologies to collect information about how users interact with our website, such as pages visited, time spent, and device or browser details.
2. How We Use Your Information
We use the collected information to:
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Process and fulfill orders, including payment and delivery
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Manage user accounts and provide customer support
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Send order confirmations, updates, and service-related notifications
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Personalize product recommendations and website content
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Send promotional emails or special offers (you may opt out at any time)
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Improve website functionality, performance, and security
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Detect and prevent fraud or unauthorized activity
3. Sharing Your Information
Florkx does not sell or rent your personal information. We may share your data only in the following situations:
A. Service Providers
With trusted third-party vendors who assist with:
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Payment processing
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Shipping and logistics
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Website analytics
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Email and customer communications
These providers are authorized to use your information only as necessary to perform services on our behalf.
B. Business Partners
With selected partners for marketing or promotional collaborations intended to enhance your shopping experience.
C. Legal Requirements
When required by law or to protect the rights, safety, or property of Florkx, our customers, or others.
4. User-Generated Content
Our website may allow users to post reviews, comments, or other public content. Any information you submit in public areas may be visible to other users. Please do not share sensitive personal information in public sections of the website.
5. Cookies & Tracking Technologies
Cookies help us:
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Remember user preferences
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Customize content
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Analyze website traffic and performance
You may disable cookies through your browser settings. However, some features of the website may not function properly without cookies enabled.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to:
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Access & Correction: Request access to or correction of your personal information
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Deletion: Request deletion of your personal data, subject to legal retention requirements
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Marketing Preferences: Opt out of promotional emails at any time using the unsubscribe link
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Cookie Controls: Adjust cookie settings through your browser
To exercise your rights, please contact us using the details below.
8. International Users
If you access Florkx from outside the United States, you consent to the transfer, storage, and processing of your personal information in the United States or other jurisdictions where our service providers operate. We take appropriate measures to safeguard your data during such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@florkx.com
Phone: +1(213)-600-5932
Address: 90 Welsh St, San Francisco, California 94107, United States.