At Florkx, we aim to deliver every order safely, efficiently, and on time. From checkout to delivery, we work hard to ensure a smooth shipping experience. Please review our shipping policy below for important details regarding processing, delivery, and tracking.

Order Cut-Off Time

Orders placed before 6:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) on business days are processed the same day. Orders submitted after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

Processing Time

Orders are typically prepared, packed, and shipped within 1–2 business days (Monday through Friday) after payment has been successfully confirmed.

Delivery Time

After your order has been dispatched, standard shipping generally takes 4–5 business days (Monday through Friday), depending on your delivery location.

Estimated Delivery

Most customers receive their orders within 5–7 business days from the date the order is placed.

Shipping Cost

We proudly offer FREE standard shipping on all orders. No additional shipping fees or hidden charges apply.

Shipping Service

Florkx currently ships to addresses within the United States using trusted shipping partners to ensure safe and reliable delivery.

Packaging

Every order is carefully packed to help protect your products during transit and reduce the risk of shipping damage.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with your tracking information. Please allow 24–48 hours for tracking updates to appear after the carrier receives your package.

Order Changes & Cancellations

Orders canceled before shipment qualify for a full refund in accordance with our Return & Refund Policy. Approved refunds are generally processed within 7 business days, depending on your payment provider.

Returned Shipments

If an order is returned because of an incorrect or incomplete shipping address, our support team will contact you to arrange reshipment.

Lost or Stolen Packages

Florkx is not responsible for packages marked as delivered by the shipping carrier but later reported as lost or stolen. If you encounter a delivery issue, please contact our support team, and we'll do our best to assist you.

Contact Us

Email: support@florkx.com

Phone: +1 (231) 600-5932

Address: 90 Welsh St, San Francisco, California 94107, United States