Privacy Policy

At Florkx, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://florkx.com/, place an order, or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

To provide our services efficiently, we may collect the following information:

Personal Information

This may include your name, email address, phone number, billing address, and shipping address when you place an order or contact us.

Order Information

We collect details related to your purchases, including products ordered, shipping information, and order history. Payment transactions are processed securely through trusted payment providers, and Florkx does not store your complete payment information.

Account Information

If you create an account, we collect your login credentials and account preferences to help manage and secure your profile.

Website Activity

We may collect information about how you use our website, including pages viewed, products browsed, items added to your cart, and other shopping activity to improve your experience.

Customer Support

Any information you provide when contacting our support team by email or other communication channels may be retained to assist with your inquiries.

Cookies & Device Information

We use cookies and similar technologies to collect information such as browser type, device details, IP address, pages visited, and browsing behavior to improve website functionality and performance.

How We Use Your Information

Your information may be used to:

Process and deliver your orders.
Send order confirmations, shipping updates, and service notifications.
Respond to customer service requests.
Improve website functionality and user experience.
Recommend relevant products and personalize content.
Send promotional emails that you may unsubscribe from at any time.
Detect fraud, maintain security, and protect our website.

Sharing Your Information

Florkx respects your privacy and does not sell or rent your personal information.

We may share information only in the following situations:

Service Providers

We work with trusted companies that assist with payment processing, shipping, website hosting, email communication, and other essential business operations. These providers may access your information only to perform services on our behalf.

Legal Compliance

We may disclose personal information when required by law or when necessary to protect our legal rights, customers, or business operations.

Public Content

If you submit product reviews, comments, or other public content, that information may be visible to other visitors. Please avoid posting sensitive personal information.

Cookies

Cookies help us:

Remember your preferences.
Improve website performance.
Analyze visitor activity.
Enhance your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, alteration, or disclosure.

Although we strive to maintain a secure environment, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Update or correct your information.
Request deletion of your personal data where legally permitted.
Opt out of marketing communications.
Control cookie preferences through your browser.

To exercise any of these rights, please contact our support team.

International Data Transfers

By using https://florkx.com/, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, including the United States, where data protection laws may differ.

Policy Updates

Florkx may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any revised version will be published on this page, and your continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Email: support@florkx.com

Phone: +1 (231) 600-5932

Address: 90 Welsh St, San Francisco, California 94107, United States